Being the first & only Designer in the team
The CEO recruited me as an app developer at first, but after an interview, he decided to hire me as a UX designer.
However, he’s not sure what I can do for them, as their product isalready designed and is under a development process, but heexpected me to find some usability issues in the app to improve.
Since the app is already designed by the product lead, I also need tocommunicate with him a lot to convince him to change the design.
What I did:
• Understand the market thoroughly by downloading all-related apps and analysed their usability.
• Sit down with decision makers (CEO, Product Lead) and ask them to prioritise our design needs by mapping the CJM.
• Interview with different roles to understand everyone’s expectation on the product and their priorities.
• Do more user researches to convince managers.